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Clinical Application Specialist - Saudi Arabia

Philips
Riyadh, Saudi Arabia
Posted 4 years ago
30People have clicked1 open position
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Job Description

Clinical Applications Specialist in Riyadh, Saudi Arabia

In this role, you have the opportunity to

be the ambassador of Philips HealthTech ensuring that all customers are satisfied while meeting or exceeding our business targets.

You are responsible for

  • Performing on-site training of key operators and end users in the use of PACS systems.
  • Working closely with radiologists, clinicians and other professional staff to ensure the proper and efficient operation of company products.
  • Providing and maintaining documentation to support customer training and business unit requirements.
  • Providing feedback to Sales, Service, Marketing, Engineering and Product Line management on equipment issues and customer concerns via written and verbal communication.
  • Providing additional training and consultation services, contributing to Professional Services revenue goals.
  • Participating in special projects for customer and product line development as requested.
  • Product demonstration and trade show support
  • Working with the team and colleagues to gain customer acceptance of product.
  • Providing on-going support to resolve application related and image quality concerns on both product and system level.
  • Performing regular workflow analysis and recommending workflow optimization for the use of clinical applications.
  • Making regular visits to spend on-site time with clinical teams to assess workflow efficiency and recommend workflow and/or applications changes.
  • Building tables, queries, queues etc. as statistics.

Job Requirements

  • Bachelor’s degree with clinical background (Ex: As a radiographer and focus on medical, clinical workflow or equivalent experience),
  • Minimum 5 years of experience in the field,
  • Qualified as PACS/RIS administrator, experience in dealing with patients and training users,
  • Knowledge of advanced MR/CT visualization of radiology imaging and relevant clinical topics is an asset,
  • Have knowledge of DICOM, HL7 and other healthcare interoperability standards,
  • Have experience with PACS/RIS technologies as well as medical imaging workflow and tools,
  • Fluent in English language, Arabic knowledge is a plus,
  • A working knowledge of windows operating systems and applications to include Word, Excel, and Power Point with excellent presentation and communication skills,
  • Experience of training individuals on medical equipment,
  • Flexibility with travel as job requires 75% the time travel within MET region.
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