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Job Description
- Responsible for taking inbound calls for prospective customers, handling customer inquiries in a courteous and professional manner while providing the highest level of customer service.
- Provide responsive and competent telephone support to customers in the areas of problem-solving and handling customer inquiries.
- Typically would not have sales goals/quotas.
- Apply basic working knowledge of systems, procedures, customers, products and processes to perform assigned functions with moderate reliance on others for direction.
- Work requires some judgment but is performed primarily according to standard procedures with close supervision
Job Requirements
- Real Estate background is a must Minimum ONE year.
- Preferable Downtown resident or any near area to this.
- Ability to handle and resolve recurring problems in a tactful manner.
- Excellent telephone communication skills.
- Knowledge of industry standard business practices, procedures, and compliance requirements.
- Proficient knowledge of personal computers using Microsoft Word, Excel, and Outlook.
- Experience working in a call center environment.
- Good English command.
