Quality & Training Engineer
WEData -
6th of October, GizaPosted 4 years ago93Applicants for1 open position
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Job Details
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Job Description
- Monitor and improve the quality of operational processes and outputs.
- Ensure that quality standards are properly implemented and followed.
- Monitoring and analyzing engineers’ quality performance within the department.
- Investigating customer's escalations additional to processes’ bottleneck and interlocks.
- Conduct needed coaching and product training.
Job Requirements
- Engineering degree / or Computer Science
- CCNA certified.
- CCNP is favorable.
- Awareness of service management system standards.
- ITIL foundation is favorable.