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Job Description
- Provides answers to clients by identifying problems; researching answers; guiding the client through corrective steps.
- Improves client references by writing and maintaining documentation.
- Installing and configuring computer hardware, software, systems, networks, printers and scanners.
- Talking to clients and computer users to determine the nature of problems
- Responding to breakdowns.
- Investigating, diagnosing and solving computer software and hardware faults.
- Repairing equipment and replacing parts.
- Checking computer equipment for electrical safety.
- Maintaining records of software licenses.
- Managing stocks of equipment, consumables and other supplies.
- Demonstrate good social skills in a professional environment.
Job Requirements
- At least 2 years of experience.