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Job Description
Senior Business Analyst
This is an excellent opportunity to join an innovative solution development team. The role is challenging and will involve mind-bending analysis for the development of responsive web applications.
The Role:
- You will be responsible for working as part of a scrum team to analyze requirements and develop user stories to develop great applications that deliver solutions to citizens at the national level. Your work will directly impact on the form and shape of the application.
- You will have the opportunity to:
- Design, develop, and deliver bespoke web solution which will be used by millions of users daily.
- Work as part of a cross-functional and multidisciplinary scrum team
- Work with leading-edge technologies and processes
- Participate in high-end research activities.
- Specific Core Functions:
- Acting as the “go-between” between software developers and various application users and owners to interpret the business needs. Presenting the business needs in a modelling language so that software developers can visualize the design of a system.
- Filter and translate differing requirements from users, owners and developers into a single consistent vision whilst managing various complex situations and demands on future software releases.
- Management of customer requirements through the defined Software Development Release Management process from scoping, development, test to release.
- Maintaining strong internal governance in the software release strategy for all internal products.
- Act as the subject matter expert representing the needs of both the IT department and the users when talking to software developers. The Business Analyst will work with the stakeholders to obtain information and to verify decisions and strategies.
- Provide technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance our existing solutions.
- Plan and coordinate software development for multiple projects of varying complexities. Engagement and communication with all relevant stakeholders and management of any associated risks.
- Identify opportunities that can improve the efficiency of both clinical and administrative processes.
- During testing and release phases, this post holds the responsibility of planning the early life support, software troubleshooting issues, software bug recording and management to resolution.
- Membership of appropriate IT project steering committees and be involved in the design phase of any new IT software development projects; offering expert advice and recommendations.
- Creation of the system design and functional specifications for all development projects.
- Serve as a liaison and facilitator between all business units to assist in addressing and resolving IT software issues.
- Continuous Business Engagement to understand the application user needs and ensure development aligned with our Strategy.
- Working with key stakeholders, identify the business value from software development requests and monitor the delivery to ensure the benefits have been realized.
- Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities
Job Requirements
Experience
- Professional experience of software requirements gathering with at least five years hands-on within an enterprise IT environment.
- Professional Experience with software development planning and accomplish goals.
- Extensive knowledge of data processing, hardware platforms, and software applications.
- Technical experience with systems networking, databases, Web development, and user support.
- Working knowledge of source code management tools and processes.
- Working knowledge of Database design.
- Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
- Strong project management skills with effective results focus within an information systems environment.
- Experience in the development and implementation of standards, procedures and guidelines to support operational processes.
- Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities;
- Proven ability to be flexible and work hard, both independently and in a team environment, in a high-pressure environment with changing priorities.
- Essential
- Degree level qualification or equivalent in computing or related field.
- Technical accreditation in relevant area
- Evidence of continuing professional development
- Understating Agile development methodology
Desirable
- ITIL Foundation Certificate
- BSC Diploma in Business Analysis
- ISEB Testing Certification
- Skills and Knowledge
- Excellent interpersonal and explanatory skills in dealing with a wide range of information technology users from skilled to IT-illiterate.
- Excellent verbal/written communication skills, you must be a strong communicator.
- Good presentation and negotiation skills to produce and present formal proposals and get proposals accepted.
- Excellent planning and time-management skills.
- Good negotiating and relationship-building skills to gain maximum benefit for customers from software suppliers and internal IT providers.
- Strong leadership
- Ability to manage multiple complex problems in sometime stressful environments.
- Able to set clear and appropriate priorities for self and others to meet overall goals.
- Good technical awareness to understand and resolve technical problems.
- Good knowledge of data protection and information security/governance issues.
- Strong analytical and problem-solving skills
- Personal Qualities
- Service-orientated, customer-focused.
- Self-motivated, enthusiastic and confident.
- Methodical, logical and numerate.
- Patient and flexible, able to operate as part of a team, accepting others’ opinions as being as valid as her/his own.
- Ability to travel across sites for meetings.
- Flexible approach to work outside normal office hours, when and if the need arises.
What can we offer you?
- Competitive package including relocation.
- Excellent working atmosphere with mixed cultures.
- Career progression.
- Flexible working.
- The chance to work with an experienced software development team that takes pride in their work.
