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Lead Network Engineer in Dubai, United Arab Emirates

Mastercard
Dubai, United Arab Emirates
Posted 4 years ago
139People have clicked1 open position
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Job Details

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Job Description

  • Perform Tier II support functions for the MasterCard Operations Command Center (OCC)
  • Provide project support for major initiatives with an emphasis on operations and operational support
  • Perform proactive operational analysis to ensure network integrity and performance is in an optimal state
  • Develop documentation to support the operations environment
  • High degree of interaction with partners, customers and stakeholders
  • Plan, coordinate change within the network infrastructure
  • Perform a follow up of the problem that occurred in the region & drive them to the resolution
  • Being able to manage escalation and drive it to the end

Job Requirements

  • Basic knowledge with routing/switching/LAN,
  • Strong reporting and communication
  • Strong analytics skills
  • Able to work under stress
  • Having knowledge on scripting and automation
  • Good experience in Operation Support disciplines and principles
  • Strong written and verbal communication skills
  • Quick learner and open minded is required
  • MS Office proficiency – Word, Visio, Excel and PowerPoint
  • Knowledge of payment industry focus on transactional model is a strong plus
  • Available for on-call work / rotational pager.
  • LI-KV1

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