Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Provide business knowledge and technical support for product implementations.
- Work closely with technical and business teams to identify and suggest functional enhancements
- Ensure implementation objectives are accomplished; user testing is performed; and member notification is prepared in a timely fashion.
- Consult and / or Manage Projects in conjunction with Business Owners.
- Develop and participate in the review of business and functional requirements and determine primary functions that the project is to provide.
- Ensure timely and accurate communication with project staff throughout the life cycle of the project.
- Document and coordinate changes and enhancements of products and services. Prepare and/or present documentation of business/technical presentations.
- Provide technical support for the member(s) to ensure adherence to requirements.
- Evaluate business requests to determine feasibility; work with technology counterparts to define alternatives and recommend optimal solutions.
- Ensure methodology compliance; document problem areas and coordinate resolutions; reporting to management as necessary and investigate/research MasterCard or industry business/technical process.
Job Requirements
- Bachelors degree or equivalent work experience required.
- Advanced degree preferred.
- Knowledge / Experience:
- Proficient in Microsoft Word and Excel.
- Basic knowledge of the field.
- Basic knowledge of MS Project
- Full use and application of standard principles, theories, concepts and techniques usually acquired through 1-2 years of experience.
Skills/ Abilities:
- Must possess excellent verbal and written communication skills.