Job Details
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Job Description
Summary:
Field Application Specialist is required for a leading company working in the lab's equipments and medical devices in Egypt.:
- Provide support to customers when any technical issues arise.
- Provide post-sales support to the customer to aid in establishing new parameters and answer technical inquiries.
- Install & configure instruments and related reagents.
- Perform customer training.
- Collaborate with Field Support Representative.
- Maintain and develop customer-facing documentation for support and training.
- Attend training
- Perform or assist with software upgrades of customer instrument base.
- Install applications on platforms according to guidelines/procedures.
- Establish a plan to visit and/or communicate with each assigned customer on a cycle or frequency matching the customer’s needs and support requirements.
Job Requirements
Qualifications:
- Ability to connect with customers using your quality is written and verbal communication skills
- You have at least a Bachelor’s Degree in a related field
- Demonstrates great organizational skills
- Knowledge of maintaining, validating, servicing and troubleshooting medical device instrumentation
- 1 - 3 experience.
- Microbiology experience is a MUST.
- Cairo Residents.