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Field Application Specialist - Microbiology

UG Medical
New Cairo, Cairo
Posted 4 years ago
78Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Summary:

Field Application Specialist is required for a leading company working in the lab's equipments and medical devices in Egypt.:

  • Provide support to customers when any technical issues arise.
  • Provide post-sales support to the customer to aid in establishing new parameters and answer technical inquiries.
  • Install & configure instruments and related reagents.
  • Perform customer training.
  • Collaborate with Field Support Representative.
  • Maintain and develop customer-facing documentation for support and training.
  • Attend training
  • Perform or assist with software upgrades of customer instrument base.
  • Install applications on platforms according to guidelines/procedures.
  • Establish a plan to visit and/or communicate with each assigned customer on a cycle or frequency matching the customer’s needs and support requirements.

Job Requirements

Qualifications:

  • Ability to connect with customers using your quality is written and verbal communication skills
  • You have at least a Bachelor’s Degree in a related field
  • Demonstrates great organizational skills
  • Knowledge of maintaining, validating, servicing and troubleshooting medical device instrumentation
  • 1 - 3 experience.
  • Microbiology experience is a MUST.
  • Cairo Residents.

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