Job Details
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Job Description
- Managing people, Managing customer needs, Managing the business
- Set targets, performance plans, and rigorous, objective standards for sales representatives.
- Meet with reps one-on-one weekly to review performance, progress, and targets.
- Deliver deep performance reviews for each individual rep once or twice per year.
- Coach individual sales representatives one-on-one through phone work and prospecting help sessions to help them improve sales performance.
- Participate in spontaneous sales call rides and planned field days.
- Counsel, support, discipline, and fire under performing sales representatives.
- Develop a sales process and ensure representatives adhere to it correctly.
- Plan weekly sales team meetings.
- Hold team-building events onsite or offsite.
- Unite the team: Ensure reps work as a positive unit and share their best practices.
- Work according to company culture and values, prioritize ruthlessly, use good communication, and deliver results effectively.
- Maintain a deep understanding of customer needs and monitor their preferences.
- Resolve escalated customer issues and customer complaints regarding sales and service.
- Provide expertise when setting and adjusting pricing plans and discount rates
Job Requirements
- Ability to hire performing salespeople
- Strong ability to coach sales reps to higher performance
- Ability to forecast future sales volumes
- High Communication and negotiation skills
- Ability to build relationships with customers, Sales rep. and Management
- Good time manage
- Perfect in the English language
