Job Details
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Job Description
We are looking for a customer advisor to join our team, handle customer service inbound and outbound calls and generate new opportunities.
- Making lots of calls, generating new opportunities and providing help and advice to our customers.
- Arranging booking valuations and upselling the additional services we provide.
- Providing real-time customer service across Facebook, Instagram, call centre and multiple Review sites.
- Responding to comments posted on Facebook and Instagram page.
- Identifying service-related discussion across all Social Media platforms and providing an appropriate response.
- Record Outcomes and Enhance Customer Service Solutions.
Job Requirements
Essential personal traits:
- Ambitious.
- Proactive
- Excellent work.
- Excellent communication skills.
- Strong attention to details.
- Confidence.
- Must have computer skills, with good knowledge in Microsoft office.
- Must be well organized and be willing to work in a fast working environment.
Education:
- (Bachelors).
