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Job Description
- we need experience in after sales service background
- Run audits for the entire ASCs of Company service network inside and outside Cairo
- Preparing the audits results, including the checklist, the CAP and the spares/tools are physically available.
- Checking during the audits that the E-leaning courses of the new models are finished by the staff
- Follow up with the partner the actions taken regarding the CAPs via mail or face to face meetings.
- Analysis reports and presenting key findings and major actions.
- Weekly and daily reports are sent to the team on time.
- Data verification and data accuracy.
Job Requirements
- From 3 to 4 years’ experience in the same field “mobile after sales service”
- Work in the same role at Mobile industry or Customer care
- Males Only
- Excellent in communication & Audit skills
- Good in English & office skills
- Working under stress
- Ability to travel all over Egypt on a monthly basis