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Technical Support Engineer

Mubasher
Nasr City, Cairo
Posted 4 years ago
79Applicants for1 open position
  • 70Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Install, configure, and troubleshoot network devices e.g routers, switches, VPNs, Wireless APs, VOIP, and UTM firewalls.
  • Install, configure and troubleshoot Windows / Linux servers, AD, DNS, and DHCP.
  • Deploy and maintain application servers, web servers, and other online trading related components.
  • Monitor production services attending to customer issues on timely manner.
  • Administer and fine-tune application components of Jboss, Jetty, and Tomcat application servers.
  • Provide application support by telephone calls, emails and onsite visit / travelling when needed.
  • Provide help-desk support for company users on-site and remotely when needed.

Job Requirements

  • Strong experience in configuration and deployment of Cisco/HP routers, switches, ASA and others.
  • Strong experience in configuration, and troubleshooting for UTMs such as FortiGate, Palo Alto, Sophos, or others.
  • Good experience in AVAYA call manager would be a plus.
  • Strong experience in Windows & Linux system administration and Office365.
  • Knowledge in Jboss, JAVA, Tomcat, and Jetty application server administration.
  • Knowledge in Oracle/SQL databases.
  • Knowledge in Nginx, Apache and IIS web server administration.
  • Knowledge in Linux shell scripting.
  • Experience in windows AD, DNS, DHCP, WDS, NLB, IIS, backup and restore operations.
  • Good team player.
  • Strong troubleshooting skills.
  • knowledge of VMware, ESXI and Microsoft virtualization is a plus.
  • Experience in brokerage firms is preferred.
  • Proficiency in spoken and written English.

Certificates

  • CCNA
  • MCSA
  • RHCSA is plus

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