Technical Support Engineer
Mubasher -
Nasr City, CairoPosted 4 years ago79Applicants for1 open position
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- 0In Consideration
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Job Details
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Job Description
- Install, configure, and troubleshoot network devices e.g routers, switches, VPNs, Wireless APs, VOIP, and UTM firewalls.
- Install, configure and troubleshoot Windows / Linux servers, AD, DNS, and DHCP.
- Deploy and maintain application servers, web servers, and other online trading related components.
- Monitor production services attending to customer issues on timely manner.
- Administer and fine-tune application components of Jboss, Jetty, and Tomcat application servers.
- Provide application support by telephone calls, emails and onsite visit / travelling when needed.
- Provide help-desk support for company users on-site and remotely when needed.
Job Requirements
- Strong experience in configuration and deployment of Cisco/HP routers, switches, ASA and others.
- Strong experience in configuration, and troubleshooting for UTMs such as FortiGate, Palo Alto, Sophos, or others.
- Good experience in AVAYA call manager would be a plus.
- Strong experience in Windows & Linux system administration and Office365.
- Knowledge in Jboss, JAVA, Tomcat, and Jetty application server administration.
- Knowledge in Oracle/SQL databases.
- Knowledge in Nginx, Apache and IIS web server administration.
- Knowledge in Linux shell scripting.
- Experience in windows AD, DNS, DHCP, WDS, NLB, IIS, backup and restore operations.
- Good team player.
- Strong troubleshooting skills.
- knowledge of VMware, ESXI and Microsoft virtualization is a plus.
- Experience in brokerage firms is preferred.
- Proficiency in spoken and written English.
Certificates
- CCNA
- MCSA
- RHCSA is plus