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Job Description
- Interface with customers, drivers and other employees on a daily basis, so he must be able to maintain good interpersonal relationships.
- Analyses the operations processes and coordinates with sales and customer service departments to maximize the number of jobs being handled.
- Coordinate the movement of cargo from origin to foreign destination including the logistics of moving the cargo itself; the creation of documents to facilitate the movement; dealing with the customer service requirements of the shipper or their agent.
- Responsible for all aspects of moving import/export cargo from origin to destination inclusive of the customer service responsibilities.
- Work with Pricing Analyst and Sales in passing information that is pertinent to bother departments with the goal of increasing sales
- Prepare of Inbound Entries
- Create an airway bill to facilitate the movement of cargo from Egypt or to Egypt.
- Handle all of the customer service requirements in dealing with the shipper, supplier, consignee and any other agents or forwarders involved in the shipment.
- Ensure that all airway bills to be audited to ensure that the correct rates populated our airway bill.
- Create cargo on hand reports and transmission of such reports to customers to keep them advised of their inventory
- Create Shipper’s Export Declarations on behalf of those shippers requiring such.
Job Requirements
- Education: Bachelor's Degree or equivalent preferably in Transport/Logistics Management.
- 1-2 years of experience in the Logistics field, make good and timely decisions, provide excellent Customer Service skills; likes or in stressful situations.
- Computer skills: MS Office: Word, Excel, PowerPoint.
- Language skills: Excellent English is essential, Good verbal and written communication skills and ability to speak and understand English with clarity.