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CRM Specialist

Cred Developments
New Cairo, Cairo
Posted 4 years ago
70Applicants for1 open position
  • 36Viewed
  • 15In Consideration
  • 21Not Selected
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Job Details

Experience Needed:
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Job Description

  • Receive clients’ services complaints and direct the problem to the concerned departments.
  • Coordinate with the sales admin & the finance department on clients’ payment dues, outstanding, collections & legal actions.
  • Follow up on clients’ payment dues & collections.
  • Work on closing open clients’ financial dues & legal status (thru executing collection & taking legal actions).
  • Follow up on clients’ service solutions and provide feedback to clients with the proposed and appropriate solutions.
  • Document complaints and create a client database after identifying the details of complaints.
  • Record and archive complaints electronically.

Job Requirements

  • Bachelor Degree in Commerce or any relevant field
  • Male only
  • Excellent communication skills and fluency in English
  • Excellent knowledge of MS Office Programs
  • Great Organizational skills and ability to multi task
  • Outstanding interpersonal skills
  • Ability to work with a team and being an effective team member

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