IT Help Desk
IDH -
Smart Village, GizaPosted 4 years ago308Applicants for1 open position
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Job Details
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Job Description
- Serve as the first contact with customers who need technical assistance via the phone or email
- Perform troubleshooting using different diagnostic techniques
- Troubleshoot, diagnose, and resolve technical hardware and/or software issues
- Provide quick resolution and excellent customer service
- Redirect unresolved issues to the next level of support personnel
- Provide needed information on IT products or services
Job Requirements
- 0 - 2 Years of Experience
- Bachelor Degree in a Relevant Field.