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Operations Manager

Maadi, Cairo
Posted 4 years ago
212Applicants for1 open position
  • 29Viewed
  • 0In Consideration
  • 21Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

  • Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
  • Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
  • Financial - Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Plan effective strategies for the financial well being of the company. Oversee budgeting, reporting, planning, and auditing. Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
  • Best Practices - Develop, implement and review operational policies and procedures in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.
  • Human Resources - Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountability. Establish work schedules. Supervise staff. Monitor and evaluate performance.
  • Productivity - Monitor performance and implement improvements. Ensure quality of services. Manage quality and quantity of employee productivity.
  • Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations
  • Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.
  • Sales, Marketing and Customer Service - Plan and support sales and marketing activities. Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
  • Strategic Input - Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans. Make important policy, planning, and strategy decisions. Work with the board of directors to determine values and mission, and plan for short and long-term goals. Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends.

Job Requirements

  • Bachelor’s degree in operations management or related field.
  • 2 years of experience in a similar or related field
  • Experience in management, operations, and leadership.
  • Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management.
  • Ability to build consensus and relationships among managers, partners, and employees.
  • Excellent communication skills.
  • Solid understanding of financial management.

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