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IT Technical Support Specialist - Gharbia

Town Team
Tanta, Gharbia
Posted 4 years ago
86Applicants for3 open positions
  • 19Viewed
  • 16In Consideration
  • 3Not Selected
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Job Details

Experience Needed:
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Job Description

  • Installing and configuring computer hardware, software, networks, printers and scanners.
  • Monitoring and maintaining computer systems and networks and its confidentiality.
  • Setting up new users' accounts and profiles and dealing with password issues.
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
  • Providing support, including procedural documentation and relevant reports.
  • Undertaking scheduled maintenance upgrades.
  • Communicate with employees to determine the nature of problems.
  • Responding to breakdowns.
  • Investigating, diagnosing and solving computer software and hardware faults.
  • Repairing equipment and replacing parts if needed.
  • Notify IT Senior Technical Support Specialist about hardware`s pieces if it needed.
  • Obtaining replacement or specialist components, fixtures or fittings.
  • Checking computer equipment for electrical safety.
  • Managing stocks of equipment, consumables and other supplies as scheduled.

Job Requirements

  • Bachelor Degree in computer science and MIS.
  • 1-3 Years of experience.
  • Hands-on computer network administration, hardware and installation.
  • CCNA and MCSA certificates is preferred.

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