Order Processing Manager

Main Job Duties:

• Processing sales orders for the following revenue streams (Paper, Supplies, XRC’s, BIS, MNM, Spares, Accessories & Equipment {Direct & Indirect}) with accurate manner & proper documentation validation as per DMO rules and policies to ensure correct revenue recognition.
• Creating return orders & machine removal advice (MRA) after getting the proper approvals.
• Processing Demo/Loan & Own-usage orders properly according to local policies and procedures.
• Creating buy back orders & calculating its percentages according to Xerox guidelines.
• Processing GDO/FM orders properly according to local policies and procedures.
• Reviewing supplies pricing harmonization per item (list & exception) via DMO reports versus supplies orders to ensure correct revenue recognition as per Xerox harmonization policy and guideline.

• Creating orders profitability analysis in coordination with marketing team (cost & price list) to ensure accurate profitability study for every order before being processed.

• Maintaining master database files on customer & equipment levels to ensure accuracy of all relevant reports.

• Provide accurate analysis for the area of results.

• Preparing delivered not installed (DNI) reports effectively & efficiently at end month closing to ensure revenue recognition.

• Processing days of stock (DOS) calculations {sell in, sell out, stock & their verification reports} for all Xerox distributors effectively & efficiently as per DMO guidelines.

• Preparing deferrals & allocations reports for accounting department to ensure revenue recognition according to Xerox policies.

• Preparing enterprise finance information warehouse (EFIW) / enterprise financial reporting systems (EFRS) reports on sold machines level and all contracted machines in field level to meet monthly DMO reporting deadlines.

• Preparing monthly & quarterly reports as per internal audit, operations & DMO requests.

• Preparing activity analytical reports for company results to keep track.

• Creating equipment & non equipment activity reports.

• Reviewing equipment & non equipment inventory balances.

• Proceed revenue analysis for orders versus shipments with supply demand team.

• Support the development of required new systems to maintain, update and simplify all order processing cycle.

• Maintain the organization tasks within sub-unit to avoid work pressure and ensure proper, accurate and timely delivery of tasks.

• Ensure proper system and applications to enable order processing department to perform its duties effectively and efficiently.

• Reviewing archiving system for all orders, contracts, deliveries and invoices related to Xerox & leasing company.

• Maintain a very high standard and a very strong level of internal control over all customer administration internal control checklists points as per DMO accepted internal control standards.

• Ensure that all orders are analyzed and profit margin analysis performed, all terms and conditions are reviewed before getting the proper management approvals according to company orders approval authority policy.

• All reporting are done on time according to deadlines.