Program Assistant

Position Summary:

Provides logistical and administrative support to the Scholarships and Exchange Department on all programs ensuring timely and accurate delivery of programmatic activities and services. The Program Assistant provides also supports the Coordinator in ensuring overall quality of programs. The Program Assistant works with the Scholarships and Exchange team to help improve the quality and efficiency of the programs while serving participants in the best way possible.

Responsibilities (include but are not limited to):

• Develop and implement organizational system for all hard copies of program documents;
• Prepare and disseminate pre-departure briefing materials to finalists and follow up on the visa application process in a timely manner;
• Provide administrative and logistical support for programs including arranging accommodation and travel arrangements along with other administrative tasks when needed;
• Communicate and update the Scholarships and Exchange programs Alumni database;
• Register clients in the various in-house information sessions;
• Assist in certification services;
• Handle procurement/travel/transportation requests;
• Conduct research;
• Conduct and coordinate accreditation of SAT and certificates;
• Assist staff with orienting participants on the various Scholarships and Exchange programs;
• Review applications of participants for completeness and eligibility, and facilitate application review to identify semifinalists;
• Arrange interviews of semifinalists and finalize interviews logistics;
• Communicate regularly via email and telephone with finalists to provide updated information about program contents and arrangements;
• Provide all administrative and operational support to successfully conduct programs and activities;
• Work with public and private academic institutions and organizations to distribute information about exchange programs;
• Respond to inquiries from prospective exchanges programs participants;
• Assist in preparing for the American universities College Fair in Cairo;