Browse Jobs
For Employers
Post JobLog inGet Started

Service Point Advisor - Port Said

DHL Express Egypt
Port Said, Egypt
Posted 4 years ago
128Applicants for1 open position
  • 23Viewed
  • 12In Consideration
  • 0Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Receive customers at front counter receptions and process shipments through DHL software.
  • Ensure all security procedures for all shipments received are followed up.
  • Ensure that all shipments arriving at the express center are scanned whether delivered through the front counter or will be Held for Collection.
  • Assure all customers receive service, which is prompt, friendly, courteous and helpful.
  • Provide customer feedback to others in the organization
  • Meet service level and response time objectives
  • Meet quality objectives
  • Perform customer identification
  • Perform shipment identification
  • Record sales leads and operation
  • Leads record customer complaints.
  • Make continuous work process improvements
  • Revenue Generator.

Job Requirements

  • 0-2 years of Experience.
  • Port Said Residents only
  • Bachelor degree
  • Write & speak English fluently
  • Computer literate and familiar with Word and Excel.
JobsCustomer Service/SupportService Point Advisor - Port Said