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Job Description
- Organize and coordinate Telesales representatives daily tasks
- Research potential leads from business directories, web searches, or digital resources
- Set Meetings with prospects
- Recruit, hire and train new Telesales representatives
- Receive and report on all sales leads
- Supervise Telesales representatives and assistants
- Answer potential customer questions and follow-up call questions
- Track weekly, monthly, and quarterly performance and sales metrics
- Meet all sales quotas and goals
- Assist Telesales representatives and team to meet and exceed goals
Job Requirements
- Bachelor’s degree in business administration, business, or related field preferred
- Three (3) years’ previous experience in customer support, client services, sales, or a related field
- Computer skills and experience with tracking and recording call information, updating customer profiles/accounts
- Excellent verbal and written communication skills
- Persuasive and goal-oriented
- In-depth understanding of company services