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Job Description
- Lead internal processes in HR + Payroll
- Ensure missing scope in agreements and headcount limits are communicated to management.
- Ensure any social insurance or labor office issues are handled with limited fines.
- Ensure Senior in the team communicates any changes / updates in tax laws, social insurance, ER fund, as
- quickly as possible, and manage changes in software formulas where applicable.
- Generate topics for News Letter and write up to 6 within the year.
- High level reviews.
- Ensure that Juniors are getting all the trainings required.
- Ensure holiday plans for everyone is planned ahead in payroll team quarterly and monitor balances.
- Review with HR and Payroll Manager and re-work if necessary checklists and processes of payroll division.
- New clients handling A to Z. Once agreement is signed needs to take over and raise any issues.
- Ensure work permit process is handled properly by the team. Quotas to plan ahead to cover work permit requests in progress. Close out when expat work is finalised.
- Ensure work permit expat tax certificates are provided annually for expats.
- Handling skype calls, conference calls with clients and solve problems without assistance
- Two months before year ends, reassess medical insurance. Make research what exists in the market, provide comparisons with one we already have and suggest your ideas to Finance & Operations Manager.
- Every six months go through process, make check lists, re-assess and suggest changes to Finance & Operations Manager.
- Review job descriptions of your team and suggest appropriate updates.
- ▪ Ensure evaluations are done at every level as provided by management.
- Provide summaries about the payroll clients, revenues per client ratios of co employees with payroll clients; report monthly with notes on each one with pending cases.
- Prepare and execute needs assessment for staff, arrange feedback, promotions and suggestions.
- Prepare clients allocation, distribute clients equally to Juniors and frequently rotate clients.
- Manage from the time an agreement is signed through the whole process.o Recruiting:
- Understand client needs at beginning of assignment, arrange meetings.
- Ensure database is populated with CVs for each basic titles, summary/totals per title, updated regularly.
- Manage recruiting process with Recruitment Executive.
- Provide management with required reports on recruitment updates. o Pre-Sales:
- Approach current Keys clients to explain we handle recruiting.
- Approach current Keys clients to get recommendations for new client sales.
- Respond to potential client queries by email.
Agreements:
- Prepare client agreements based on proposals sent by Management, ensure client signs, forward to
- Finance/Payroll teams.
- Ensure standard agreement and terms of business area is not amended or changed unless with
- Management approval.
Job Requirements
- Bachelor Degree in a relevant to the position field
- Master degrees will be considered as additional qualifications
- At least 6 years of experience.
- Support and guide the juniors effectively
- Collaborate effectively between offices and teams
- Handles crisis
- Be exceptional in all the HR+ Payroll Specialists duties and responsibilities
- Prove excellence at level
- Consistently meeting at level goals
- Take initiatives
- Effective organisation of meetings
- Establish excellent rapport with clients
- Effective Communication skills for renewals contracts with existed clients
- Effective approach to find new clients and communicate effectively with them
- TRAININGS
- Client satisfaction and profitability drivers
- Driven by results (results –oriented)
- Leadership
- Innovation
- Computer Skills:
- Good computer skills, using Microsoft Office applications.
- Language Ability:
- Excellent command of English & Arabic languages.