Job Details
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Job Description
The position is the front-facing customer service representative welcoming and greeting everyone. Ensuring the best possible experience for employees, visitors, and guests. The Reception Associate will report directly to The GrEEK Campus Security Site Manager, and will interact and collaborate with the Community team.
will seek out information and build knowledge of standard process and procedure and will exercise professional judgment. On a daily basis displays critical thinking and an ability to identify trends and patterns and champions the implementation of process change and new ideas.
Responsibilities:
- Welcomes employees, visitors, and guests.
- Effectively utilizes the Campus attendees Management System to ensure a smooth check-in process
- Provides excellent customer service
- Alert to unusual/suspicious activity and escalating or supporting appropriately
- Responsible for accommodating lobbies with high traffic
- Provides general administrative and clerical support as required
- Appropriately handles queries from employees, visitors, and guests
- Receives and routes deliveries
- Attends regular team training and professional development
- Additional projects, assignment rotations, and duties as assigned
Job Requirements
- 2+ years of experience in a customer service oriented position
- Very good spoken & written English and Arabic language capabilities.
- Computer skills, specifically in MS Office Suite and Web
- Organizational and task prioritization experience
- Must be able to work within a team and/or independently
- Communication experience
- Gentlemen are very welcome to apply for this position.
