Sales Operations Manager
Maersk -
Dubai, United Arab EmiratesPosted 4 years ago168People have clicked1 open position
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Job Description
- Drive Sales Excellence principles and adoption across the area
- Ensure standard process and system adoption
- Drive adherence to sales minimum standards
- Drive the usage of standard data and reports in the MLOS and ensure discussions focusing on driving sales effectiveness
- Coordinates training delivery for the organisation together with the Global Sales Academy
- Drive the Sales Incentive Plan, ensuring that we administrate and run the plan timely and to a high standard
- Drive Sales Productivity
- Proactively identify opportunities for sales process improvement. Assist Sales Management to understand process bottlenecks and opportunities for productivity gain (e.g. online conversion of customers, offshoring)
- Serve as the liaison point with the GSC to ensure that GSC support is leveraged optimally and that processes are delivered at the right quality
- Implement and maintain an effective coaching framework
- Support Sales Channel reviews, portfolio designs and the equitable assignment of sales force targets
- Optimize results through best in class Sales Coverage and Sales Effectiveness processes, collaborating with Sales Managers to identify resource allocation and engagement improvement opportunities.
- Optimize Sales results through adoption and analytics of available reporting/dashboards (e.g. Sales Productivity Analytics Dashboards)
- In collaboration with Global Commercial Academy and in line with Company objectives, design and implement local Sales Capability building program.
- Optimize Customer Satisfaction and Net Promoter results
- Drive Sales Transformation
- Work as a change agent on transformation and other global projects
Job Requirements
- The ideal candidate should have at least 5 years of minimum relevant experience in sales or sales operations, including sales processes,…
- We expect that you are a confident self-starter, able to take own initiatives with some kind of leader experience. Project management as well as change management experience and process understanding are also needed.
- Additionally, since in this role you will be dealing with a great number of stakeholders, strong communications skills are critical.
- Since the corporate language is English, proficiency in written and spoken English is a must.
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