Browse Jobs
For Employers
Post JobLog inGet Started

Customer Care Agent - Offshore Account "UAE"

Raya Customer Experience
Maadi, Cairo
Posted 4 years ago
532Applicants for100 open positions
  • 310Viewed
  • 0In Consideration
  • 1Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
  • There are also other departments related to financial tasks like helping the customers to pay their bills, offering a new product "telesales", or convincing the customers who intend to exit the network to keep on using it with bigger benefits.

Job Requirements

  • Bachelor's degree for graduated candidates.
  • Undergrads should be in a gap year "as there's no attendance"
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportCustomer Care Agent - Offshore Account &...