Job Details
Skills And Tools:
Job Description
About Centre Rézodanse-Egypte
Centre Rézodanse Egypte is an independent cultural centre dedicated to the promotion of the art of dance in Alexandria. Operating since 2008 and up till now, Rézodanse is a place where many artistic and cultural projects were implemented for the purpose of promoting dance, and dance education in Alexandria. Next to its core activity as a dance school, Rézodanse has implemented, initiated, and co-founded several projects for that purpose along the past 11 years of operating, such as; Nassim El Raqs, Silsilah Dance Programme, and the International Street Parade.
Closely cooperating with local and international cultural operators such as the French Institute, the Goethe Institute, Bibliotheca Alexandrina, Teatro Eskendria, and others, Rézodanse has developed a very strong capability for the implementation of local cultural and artistic projects.
Centre Rézodanse Egypte is looking for (2) Receptionist / Customer Service Representative as a primary support position within the office operation, this person will report directly to the office administrator. The main role of this person is to welcome all customers in a friendly and professional manner, reflecting our image, and directing our customer's needs in an efficient manner. He/She will also be asked to maintain an office environment and efficient workflow to support the office administrator work. Besides being a dance school, Centre Rézodanse is involved in many artistic and cultural projects mainly related to dance education. With a team of international teachers and resident artists, Rézodanse is providing an opportunity to work in a comfortable, open-minded, and friendly atmosphere.
The position proposed is a great opportunity for those who are planning develop their administrative and customer oriented skills within an intercultural environment It also provides a chance to interact personally, and on a daily basis, with the cultural scene of Alexandria, through collaborating with different associations and counterparts over different local and international projects.
Role and Responsibilities of Receptionist / Customer Service Rep:
- Greeting visitors to our front desk, dealing with their requests, and directing their needs efficiently
- Directing incoming/outgoing phone calls appropriately
- Collecting and reporting feedback from clients on a regular basis
- Cashing in invoices, providing daily financial and attendance reports
- Maintaining a clear and accurate record of clients' and teachers attendance
- Contacting customers and teachers whenever needed
- Updating our schedules and social media channels on daily basis
- Various administrative tasks as required by the administrator.
Job Requirements
Criteria and preferable qualifications:
- Post graduates and fresh graduates with relevant degree to administration, business, or marketing.
- Excellent writing skills in English and Arabic. French Language is an asset.
- Good knowledge of social media tools.
- Good knowledge of Microsoft Office.
- Punctuality, commitment and flexibility are very necessary for engaging culture and artistic work.
- Representable character with excellent communication skills
- Paying attention to details
- Teamwork mentality
Benefits:
- Providing a perfect working environment for those who are developing a career in cultural field.
- Networking and interacting with members of other similar organisations in the cultural field
- Working Hours: 8 hours per day 6 days per week. Interchangeable shifts.
