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Job Description
We are looking for talents that:
- Possess deep technical expertise and can solve complex technical problems through sound, creative troubleshooting.
- Demonstrate critical thinking, strong communication skills and ability to develop strategic on-going customer relationships.
- Enjoy teamwork, and actively contribute to their peer group as well as our customer account teams.
Job Requirements
- Strong knowledge and demonstrated technical proficiency in SharePoint Server and SharePoint Online
- Good knowledge of Windows OS, 7, 8 and 10 (Program Files, Control panel, where to find things, registry, Processes, services)
- Good knowledge of Office 365 technology
- Good knowledge of Office Setup & Deployment process
- Good knowledge of Office Core applications: interface, usage/functions and troubleshooting (Word, Excel, PowerPoint, OneNote, Publisher, InfoPath, Access)
- Understanding of Office integration with different platforms: Windows, 3rd party network shares/OS, mobiles, SharePoint, OneDrive
- Experience of using support tools such as Fiddler, NetMon, IE Developer Tools.
- Good general networking knowledge including DNS, TCP/IP, Sub-netting.
- Full Professional Proficiency of English language both verbal & written