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Voice Supervisor

BDO Esnad
Heliopolis, Cairo
Posted 4 years ago
1 open position
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Job Details

Experience Needed:
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Job Description

  • Installation, configuration and administration of network components according to corporate strategies.
  • Monitoring all Network Devices and Connections
  • Cisco Call Manger Administration
  • Cisco Voice Gateways Administration
  • IPCC Servers Administration
  • IVR Design and Implementation
  • Monitoring PRI ,SDSL.ADSL, MPLS ,etc… connection
  • Cisco Firewalls configuration and administration
  • Client –Site VPN connections with different network methodologies
  • Make sure to follow the IT process and the COPC guidelines
  • Technical training sessions for the team and users if needed
  • Creating the needed reports ,documents and manuals as needed
  • Monitoring Network /Voice Devices with Orion
  • Manage Vendors relationships
  • Gather Clients requirements

Job Requirements

  • BSC of engineering or computer science
  • Expert TCP/IP Knowledge
  • Expert network operation experience.
  • Expert Voice Background
  • CCNP Routing-Switching is a must
  • CCNP Collaboration is a must
  • Cisco VOIP Environment strong knowledge
  • Cisco IPCC knowledge

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