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Reservation Supervisor

ECRAL
Nasr City, Cairo
Posted 4 years ago
31Applicants for1 open position
  • 11Viewed
  • 3In Consideration
  • 3Not Selected
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Job Details

Experience Needed:
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Job Description

People management:

  • Supervision and follow-up on subordinates in relation to work
  • Conducting a comprehensive assessment of subordinates that will evaluate their performance and work in the company
  • Create an appropriate working environment for all employees in the corporate department.
  • Develop and train staff, identify their needs and consult them on performance
  • Receive daily, monthly and annual reports from employees, review them and show them.
  • Share human resources in interviews with new appointments.
  • Evaluate the performance of subordinates monthly and quarter annually and annually.

Duties and responsibilities

  • Carrying out the daily follow-up, internally and externally, from (garage-maintenance and repair), determining the required for each car and knowing the needs and availability of them.
  • Follow-up contracts of companies, institutions, ministries and agencies contracted with the company and the renewal of the necessary and to be the link between those companies
  • Follow-up of offers and comments in companies that have been coordinated to submit offers
  • Follow up the accounts section regarding the collection of debts and the work of matching them
  • Make a daily report on the maintenance and repair necessary to follow up the condition of the affected vehicles and determine the need for them
  • Determine the amounts required in case of damage or repair in coordination with the Chairman of the Board of Directors and determine the exact amount to be notified to the company
  • Make new contracts and bring more companies to deal with us
  • Review all old contracts with all companies contracted together and identify the main items that need to be modified
  • Conduct interviews within the company with clients to discuss all available and existing offers
  • Updating our contracts on a continuous basis to ensure that the company's rights are maintained with the companies involved.
  • Presenting daily and monthly reports to the direct manager in the section (requests - inquiries - suggestions).
  • Make a firm price offer for companies to send to them
  • Making bids for auctions and tenders in accordance with the size and conditions of the company
  • Identify key customer groups, determine the best way to communicate advertising information to them, and develop and implement their own communication plan.
  • Facilitate customer relationships or relationship between company divisions, such as managers, employees, or branch offices.
  • Monitor and report on the direct activities of agencies, institutions and external interests that develop and implement communication strategies and information programs

Job Requirements

  • Microsoft office
  • V.Good in English written and spoken
  • Automotive background is an advantage.
  • Experience 1-3 years as Supervisor.
  • Customer service experience.
  • Presentable.
  • Multi-task and able to work under pressure
  • Management certificates is a plus

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