- Experience Needed:
- More than 1 year
- Career Level:
- Entry Level
- Job Type:
- Full Time
About the Job
- Ensure all preferred suppliers, venues and Show teams are kept fully up to date with show information, e.g. floorplans and exhibitor lists to an agreed frequency schedule;
- Organise, produce and maintain content for exhibitor manuals, collate relevant order forms, or web links from suppliers and venues.
- Sending out timely ‘deadline form reminders’ to exhibitors and / or working closely with Customer Service team in creating the Exhibitor newsletter content.
- Schedule collection and delivery of all freight and equipment to / from the office to the various venues for shows
- Manage all pre-show packing, research and ordering of equipment and services such as radios, stationary, wristbands, PPE, as well as onsite welfare for the show teams & official contractors
- Under the guidance of senior team members produce onsite documentation including staff briefings, exhibitor lists, floor plans, welcome packs, staff handbooks Inc. safety information etc.
- Implementation of operational sponsorship deliverables
- Create and issue PO’s upon request and update budget & invoice trackers accordingly
- Participate at events onsite where requested, performing ad hoc duties as instructed by senior team members such as setting up office (s).
- Assist with post-event reporting and analysis through collation and recording of requested data.
- Assist various teams such as Customer Service, or clients directly, with answering of operational exhibitor queries where applicable
General team support & additional areas of responsibility
- Attendance at any required meetings, minute & action taking for distribution
- Arrange travel and accommodation bookings when requested, in line with set Operations budget.
- Manage expenses and invoice payments where applicable
- Create and maintain show specific project plans in the agreed format for review & sign off by individual Operations Managers on an event by event basis
- Arrange internal Operations Team events and training at the request of Senior Management
- Action stationery and IT orders for the Operations Team
- Co-ordinate new starter process and inductions with Operations Managers
- Ensure all allocated operational tasks are carried out on a timely basis according to individual project plans and within deadlines.
- Ensuring you are working within the company’s H&S, Security & Sustainability guidelines at all times
- Assisting with the implementation of internal and external Service Level Agreements.
- Perform any other duties commensurate with the grade and level of responsibility when requested by senior members of the Operations team
More than 1 year
Not Specified at least
Investment Banking Management Consulting Market Research
ACKGROUND KNOWLEDGE, SKILLS & EXPERIENCE
- Able to demonstrate a proactive approach and take initiative, anticipating needs
- Strong time management and organisational skills; can work to tight deadlines, able to prioritise and manage several different tasks at the same time
- Excellent interpersonal, oral and written skills in English with additional languages highly beneficial
- IT confident and able to work with various systems; including, but not limited to, excellent Outlook, Word, Excel, PowerPoint skills
- Ability and willingness to travel to events as required
- 6-12 months experience in an administrative role
- Experience and/or understanding of the events industry
- Ability and willingness to work additional hours if required to deliver an event
- Professional customer focused attitude; ability to stay calm and patient under pressure
- Forward thinking, flexible and able to trouble shoot
- Positive attitude, Confident team player with a creative and innovative approach
- Strong attention to detail
About this Company
Informa is a leading business intelligence, academic publishing, knowledge and events group.
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