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Operations Manager (Sweets Factory) - Saudi Arabia

Premier Services and Recruitment
Riyadh, Saudi Arabia
Posted 4 years ago
193Applicants for1 open position
  • 38Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Ensure the proper and adequate production of top quality sweet products as designated and specified by ownership.
  • Keep a close eye on facility, transportation and delivery operations and ensure that highest professional standards of performance are maintained throughout the entire operational process.
  • Ensure workplace and employee safety.
  • Keep a close eye on kitchen and facility at highest professional standards cleanliness as a top priority. Equipment and dishes must be thoroughly sanitized and precautions taken at all levels to prevent food-borne illness.
  • Ensure and supervise the cleanliness of employees, equipments and tools as well as the transportation of products to clients whether on the premise or to retail locations.
  • Ensure that fresh ingredients and supplies are properly stored and available when production starts daily.
  • Ensure proper recruitment and must assist in the hiring and firing of employees.
  • Ensure adequate training and supervision of employees in the facility. On-the-job training starts with familiarizing new employees with workplace policies, safety procedures, personal hygiene expectations, cleaning requirements, proper dress and customer relations. Top-quality of the product in all its aspects is the ultimate goal of employees. He must teach, train and supervise employees to ensure that proper procedures are being followed to consistently produce and sell a top-quality product.
  • Ensure the proper scheduling of work hours and shifts.
  • Ensure job rotation and cross-training.
  • Ensure that the team understands performance targets and goals.
  • Share company updates and new objectives with employees.
  • Continuously monitor staff performance and staff logs and reward employees for top quality and professional performance, honesty, integrity, efficiency, and friendliness.
  • Resolve any sort of employee complaints that might arise.
  • Resolve workplace problems, including tardiness and absenteeism.
  • Ensure the proper marketing, selling and scheduling of product deliveries.
  • Ensure the proper keeping and promotion of a professional brand, consistent image, and stellar reputation.
  • Assist in planning and promoting media campaigns on the internet, billboards and elsewhere to help a business get off the ground or expand.
  • Initiate, promote and maintain proper and continuous relations with clients at retail outlets, therefore, ensuring adequate and continuous follow-up, excellent rapport and customer satisfaction.
  • Positively respond to and, with utmost capacity and effort, satisfactorily address any complaints that might arise from customers and clients.
  • Keep accurate bookkeeping of the business conducive to accurate and proper accounting as required by ownership.
  • Help formulate a viable business plan in order to maintain top product quality and increase sales and project earnings. Other typical responsibilities include pricing, calculation of production costs, reducing waste and increasing the profit margin, etc.
  • Play an essential and active role in the expansion of the business, whether within the facility or in other facilities in other cities.
  • Assist in resolving emergencies, such as a facility, quality or customer problem that might escalate for handling.
  • Provide monthly and yearly reports, that include a detailed accounting of the business in coordination with the accountant, as well as activity updates to management and ownership.

Job Requirements

  • B.Sc. in Business Administration or a relevant degree with 5-8 years experience in the managing of Sweets factory.
  • Very Good English Language.
  • Excellent Leadership skills.
  • Marketing Skills.

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