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IT Help Desk Specialist

HITS Solutions
Nasr City, Cairo
Posted 4 years ago
177Applicants for1 open position
  • 76Viewed
  • 0In Consideration
  • 58Not Selected
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Job Details

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Job Description

  • Diagnose hardware and software problems, and replace defective components.
  • Perform data backups and disaster recovery operations.
  • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
  • Design, configure and test computer hardware, networking software and operating system software.
  • Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
  • Load computer tapes and disks, and install software and printer paper or forms.
  • Analyze equipment performance records in order to determine the need for repair or replacement.
  • Maintain logs related to network functions, as well as maintenance and repair records.
  • Research new technology, and implement it or recommend its implementation.
  • Maintain an inventory of parts for emergency repairs.

Job Requirements

  • Bachelor degree (Preferably Bachelor of Computer Science).
  • 1-3 years of experience as IT Help Desk Specialist.
  • Communication skills.
  • Multitasking skills.
  • Problem-solving skills.
  • Good knowledge of computer hardware and software.

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