Hotel Manager

Reporting Line:

Working closely with and reporting to the Regional Vice President and General Manager, the Hotel Manager is responsible for strategically managing all aspects of our hotel operations

Responsibilities:

• The Hotel Manager will provide leadership and management for all operational Hotel employees: directly responsible for key management personnel and indirectly for other managers and non-management employees.
• Accepts responsibility for the health, safety and welfare of the Hotel guests and employees.
• Is accountable for all employee actions, assets, and personal property and the end results of their use.
• Represent the hotel to civic, business, industry and local government.
• Maintain a solid working relationship with the Hotel Owners and participate in Owner’s meetings.
• Personally meet and interact with guests, review all written guest comments and follow up on any guest service issues or needs. Oversee preventive maintenance programs such as “Perfect Room” initiative.
• Capable of mentoring and driving direct reports to achieve excellence and professional growth
• Assume the role of Hotel Spokesperson in the absence of the General Manager in any emergency or crisis situation.
• Perform other tasks or projects as assigned by the General Manager or Four Seasons Home Office.

What to Expect: You Will....

• Be part of a cohesive team with opportunities to build a successful career with global potential.
• Have the opportunity to engage in diverse and challenging work.
• Be recognized for excellence.
• You will live in the hotel