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Customer Care Advisor - Vodafone Egypt

_VOIS Egypt
Maadi, Cairo
Posted 4 years ago
989Applicants for1 open position
  • 813Viewed
  • 154In Consideration
  • 607Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

With us you will…

  • Act as a front-line interface with customers of Vodafone Egypt
  • Handle all sorts of queries relating to our products and services
  • Listen attentively to support, offer solutions and alternatives
  • Provide accurate, valid and complete information by using the right methods/tools
  • Resolve customer’s inquiries within a timely manner
  • Handle and follow up on customers’ complaints
  • Value customer experience

We…

  • Have flexible, motivating and inclusive workplace
  • Truly recognize, develop and reward top performers
  • Train you and enhance your skills
  • Support and encourage you every step of the way
  • Celebrate success and achievements; Customer Experience Hero Award
  • Have great benefits, such as and not limited to, training academies, fun rooms, medical insurance and more

Vodafone Commitment:

  • You will join Vodafone as an in-sourced employee!

Job Requirements

You

  • Fluent English is a MUST
  • Have the right attitude and flexibility
  • Have good communication skills
  • Are a fast learner and self-motivated

We’re happy if you…

  • Are a fresh graduate looking for a career start in a multinational
  • Are willing to commit for full-time rotational 24h job
  • Are a Cisco Certified Network Associate (CCNA)
  • Have previous experience in mobile Internet /ADSL support

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