Job Details
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Job Description
- Installing and configuring computer hardware operating systems and applications including servers OS;
- Administrating Microsoft Windows Server 2008 - 2016.
- Assign users and computers to proper groups in Active Directory
- Installing and terminating network patch panels and modules
- Monitoring and maintaining computer systems and networks;
- Troubleshooting and configuring internet connections including Wi-Fi networks
- Well known of network storage SAN & NAS and backup software
- Troubleshooting systems and network problems and diagnosing and solving hardware or software faults
- Replacing parts as required;
- Handling all cases with outsourced service centers
- Providing support, including procedural documentation and relevant reports;
- Following diagrams and written instructions to repair a fault or set up a system;
- Setting up new users' accounts and profiles and dealing with password issues;
- Prioritizing and managing many open cases at one time;
- Rapidly establishing a good working relationship with customers and other personnel
- Testing and evaluating new technology;
- Conducting electrical safety checks on computer equipment.
Job Requirements
- Logical thinker
- Good analytical and problem-solving skills
- Up-to-date technical knowledge
- An in-depth understanding of the software and equipment our customers are using
- Good interpersonal and customer care skills
- Good accurate records keeping
- CCTV, Access control and time attendance knowledge is preferred
