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Renewals Manager_Saudi Arabia

Cisco
Riyadh, Saudi Arabia
Posted 4 years ago
23People have clicked1 open position
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Job Details

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Job Description

  • Develop knowledge base of end-to-end renewals cycle including up-sells and close on-time contracts for assigned accounts
  • Learn customer’s industry/business
  • Articulate Sales/BD/Renewals hand offs
  • Knowledgeable of Cisco's technology and what differentiates our products from competitors. Guidance required on regular basis. Able to manage client needs with minimal supervision
  • Executes renewal contracts for products and services on small accounts with low complexity
  • Builds quotes, review contract terms, negotiation pricing, identify up-sell opportunities and handle objections.
  • Monitors quote creation progress to mitigate contract closure risks.
  • Conduct analysis and provides recommendations to maximum value
  • Conduct process management and financial assessments to support renewals process
  • Supports Account Manager in negotiations to drive integrity of the renewal portion of the agreement
  • Monitor and reports state of customer relationships, pipeline, forecasts and new prospects
  • Assist Renewals team with ad hoc requests to meet customer need
  • Initiates the start of cross-functional relationships with Sales, BD and Operations

Job Requirements

  • Expand knowledge of the customer environment, industry, market impact and Cisco footprint
  • You can implement policies for forecasting, data quality and accuracy
  • You'll build an understanding of Customer and Partners procurement processes
  • You will gain experience with CRM tools i.e. SFDC
  • You'll develop basic consultative selling skills
  • You love executing win-back strategies for inactive customers

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