Renewals Manager_Saudi Arabia
Cisco -
Riyadh, Saudi ArabiaPosted 4 years ago23People have clicked1 open position
Job Details
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Job Description
- Develop knowledge base of end-to-end renewals cycle including up-sells and close on-time contracts for assigned accounts
- Learn customer’s industry/business
- Articulate Sales/BD/Renewals hand offs
- Knowledgeable of Cisco's technology and what differentiates our products from competitors. Guidance required on regular basis. Able to manage client needs with minimal supervision
- Executes renewal contracts for products and services on small accounts with low complexity
- Builds quotes, review contract terms, negotiation pricing, identify up-sell opportunities and handle objections.
- Monitors quote creation progress to mitigate contract closure risks.
- Conduct analysis and provides recommendations to maximum value
- Conduct process management and financial assessments to support renewals process
- Supports Account Manager in negotiations to drive integrity of the renewal portion of the agreement
- Monitor and reports state of customer relationships, pipeline, forecasts and new prospects
- Assist Renewals team with ad hoc requests to meet customer need
- Initiates the start of cross-functional relationships with Sales, BD and Operations
Job Requirements
- Expand knowledge of the customer environment, industry, market impact and Cisco footprint
- You can implement policies for forecasting, data quality and accuracy
- You'll build an understanding of Customer and Partners procurement processes
- You will gain experience with CRM tools i.e. SFDC
- You'll develop basic consultative selling skills
- You love executing win-back strategies for inactive customers
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