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Job Description
Job Description
Own the department/corporate digital initiatives from vision to reality and Explore new digital solutions/products that enhance measure, analyze and drive operation excellence to new solutions.
Responsibilities:
- Define key metrics, and outcomes for technology that align with business goals.
- Manage and mitigate technology related issues for Operation Excellence department.
- Initiate, Design & implement Knowledge Management System continues performance improvement initiatives.
- Collaborate on the preparation and delivery of digital initiatives and projects across corporate.
- Develop and guide the innovation and new product strategies of the organization.
- Create an innovative approach with the appropriate processes, tools and metrics to support new growth opportunities.
- Create multi-disciplinary technical innovation and solutions to support growth strategies.
- Build strong relationships with IT department, in addition to technology vendors (when needed).
- Researche digital trends, tactics and industry activity to stay current on the competitive landscape.
- Evaluate regularly corporate performance reports to propose & build digital models.Act as digital champion and proactively promote digital internally.
- Initiate and independently lead initiatives/act as project manager for digital initiatives when applicable.
- Act as digital champion and proactively promote digital internally.
- Provide leadership for administrating, enhancing and operating knowledge Management System.
- Develop detailed business requirements for knowledge management (KM) system for new phases, in addition to ensuring smooth KM operation for current system.
- Coordinate with corporate project managers for the continues update of knowledge management system.
- Responsible to enable storing, indexing corporate’s Big Data into knowledge Management System.
- Partner with IT team for smooth, effective and efficient knowledge Management system upgrades.
Job Requirements
Personal Skills
- Overall years of experience 10 to 15 years within technology product/services providers
- Not less than 5 years as digital product SME/Leader
Education
- Bachelor's of Engineering with a major in Computer Systems & Networks or Communication & Electronics
Technical Skills
- Adequate Knowledge within IOT, Big Data & Digital transformation
- Certified TMForum is abig advantage
- Certified ITIL is a big advantage
- Certified Lean Six Sigma is a big advantage
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