IT Help-Desk Engineer

Delta for construction and rebuilding - Sharm Alsheikh, South Sinai

112
Applicants for
1 open position
1
Seen
Experience Needed:
More than 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Provide user support and Technical support service on company-supported computer applications and platforms.
  • Troubleshoot problems and advise on the appropriate action
  • Respond to requests for technical assistance in person, via phone, electronically
  • Diagnose and resolve technical hardware and software issues
  • Research questions using available information resources
  • Advise user on appropriate action
  • Follow standard help desk procedures
  • Log all Received Incidents
  • Administer help desk software
  • Redirect problems to correct resource
  • Identify and escalate situations requiring urgent attention
  • Prepare activity reports
  • Inform management of recurring problems
  • Stay current with system information, changes and updates
Job Requirements
  • Experience in the domain controller and active directory
  • Experience in the hotel program and surveillance camera system NVR
About this Company

Delta for construction & rebuilding was established in 1986 as an Egyptian joint-stock company, working in the field of real estate investment and has grown into one of the most successful residential, leisure and commercial developers in Egypt. We are currently developing a... (More)

See all Careers and Jobs at Delta for construction and rebuilding
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