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Job Description
- Working with employees to identify computer problems and advising on the solution
- Manage daily operations of the IT department
- Protect and secure data storage and other necessary means.
- Assist with the installation of new hardware and software and help train employees on it.
- answering phone calls and assessing any technical queries that arise
- responsible for troubleshooting any problems in the most efficient way possible
- test new products, run regular maintenance checks and keep up-to-date with information security issues.
- Provides support for WAN and LAN network connectivity or related network issues for the user community.
- Analyzes network activity and network problems to discover and prevent systematic errors.
- Provides support for finger print machines and attendance systems.
- Provide support for security and admin systems.
Job Requirements
- 2-4 years of experience.
- Bachelor of Computer Science, Electronics Engineering or equivalent
- Basic network troubleshooting is a must
- Microsoft Office skills (Outlook, Word, Excel…) is a must
- Good to have the following courses (A+, N+)