IT Help Desk Specialist
Estabraq -
Cairo, EgyptPosted 4 years ago82Applicants for2 open positions
- 25Viewed
- 0In Consideration
- 0Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
- Develop and maintain local networks in ways that optimize performance
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)
- Manage security options and software in computers and networks to maintain privacy and protection from attacks
- Perform regular upgrades to ensure systems remain updated
- Troubleshoot system failures or bugs and provide solutions to restore functionality
- Arrange maintenance sessions to discover and mend inefficiencies
Job Requirements
- Degree in Computer Science, engineering or relevant field
- Proven experience as IT Technician or relevant position
- Excellent diagnostic and problem-solving skills
- Excellent communication ability
- In-depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
- Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional.
