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R&D Manager

APOTEC BAY
6th of October, Giza
Posted 4 years ago
35Applicants for1 open position
  • 32Viewed
  • 13In Consideration
  • 17Not Selected
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Job Details

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Job Description

The R&D Manager:

  • Manages the R&D function within scope under the guidance of the R&D Lead;
  • In-line with the overall R&D road-map and business strategy;
  • The R&D Manager acts as the face to the customer by advising customers in application and choice of the right product suitable for their setup;
  • Ensures that technical support to existing and new customers is being provided;
  • Create new market opportunities by leveraging the customer network and product innovations;
  • Organises and runs training courses about the full product range and application for customers;
  • Develops and supervises R&D Specialists; provides guidance and support on more complex activities and key issues.

The role:

  • The R&D Manager should mainly supervise and/or execute the following set of activities in line with the scope of the Job Family:
  • Obtain Insights to Better Understand Trends and Customer Needs and Generate Ideas
  • Prepare, Participate to and Follow-Up Meetings to Gather and Discuss Market, Customer and End-User Insights
  • Translate Insights into Concrete Ideas for Specific Customers, e.g. Brainstorm between Product Experts, Technical Service and Sales on Customer Target Group for Newly Developed Product from Global R&D
  • Demonstrate New Product to Customer and Check Interest, e.g. Inspiration Day, Customer Visit to Present New Product
  • Contact Customer to Ensure Understanding and Ask Further Details on Request
  • Receive Request from Customer to Create a New or Modify an Existing Solution
  • Balance Time and Resource Effort vs. Benefits of the Request, e.g. Discuss Feasibility, Assess risks , Ensure Compliance with Business Standards
  • Define Application Types Conform Customers Specs
  • Follow-Up Production Planning for the Production of Industrial Samples and Keep Customer and Other Stakeholders Informed
  • Collect Customer Feedback on Sample and Testings and Define Next Steps in Product Creation
  • Receive Customer Feedback on Industrial Trials and Define Refinements if Needed
  • Evaluate First Industrial Trial and Check Workability of Delivered Solution
  • Make a GO/NO GO Decision to Production in Case of OOS and Report the OS Specificities to Customer
  • Support or Perform Onsite Customer Technical Audits
  • Communicate and Align with Customer and Stakeholders on Project Content nd Status
  • Perform Onsite and Offsite Customer General Training's
  • Visit Customer and Provide Guidance How to Develop Customers Business
  • Prepare, Participate to and Follow-Up Meeting Customer Business Review
  • Weetings and Market Segment Reviews
  • Search for a Match within Current Solution Portfolio, e.g. Compare Request with E-Catalogue, Recipe book
  • Provide Physically or Remotely Assistance to Industrial Trials at Customer for new products
  • Develop employees by creating individual learning plans
  • Drive continuous improvement initiatives re processes, technologies, and organization
  • Mentoring and coaching employees to ensure team effectiveness
  • Promote information and knowledge sharing with others.

Job Requirements

  • Bachelor / Master Degree in Business Administration, . or similar
  • 5+ years of experience in the . industry
  • Experience in Project Management & Leadership
  • Outstanding presentation skills
  • Experience in Sales or .
  • Good knowledge of working tools (MS Office, Salesforce, SAP,…)
  • Fluent Business English

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