Sales Global Reservation Agent

TravelYalla -
Nasr City, CairoPosted 4 years ago

36Applicants for1 open position

Job Details

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Answering incoming calls and giving satisfactory replies to customer inquiries.
Monitoring reservations and cancellations.
Overseeing changes to original reservations and managing exchanges and refunds.
Making reservations for customers based on their various requirements and budgetary allowances.
Processing payments and sending confirmation details to customers.
Providing support to customers who may need to amend or cancel a reservation.

Experience in online reservation systems.
Experience in closing an offline deal.
Able to design Travel PKG s.
Able to do Offline bookings (individual & Groups).
High school diploma.
Very good English is a must.
Experience working as sales in travel industry.
Customer-service experience.
Excellent communication and interpersonal skills.
Outstanding negotiation skills with the ability to resolve issues and address complaints.
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Proficient in Microsoft Office.
Flexible working hours.