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Senior Project Manager

Schneider Electric
Dubai, United Arab Emirates
Posted 4 years ago
95People have clicked1 open position
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Job Details

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Job Description

OG (Outside Group) Business

The Senior Customer Project Manager is the permanent and primary customer contact person for the duration of the project contract from the stage of project transfer from the Sales department (P0) through to the closure of the project (P3).

IG (Inside Group) Business

For IG Business the customer is usually represented by Schneider Front Office Project Manager or Schneider Execution Center Project Manager. These projects shall be handled the same way as OG business, except that the customer is represented by Schneider.

The Senior Customer Project Manager manages from standard ETO up to large and complex ETO customer projects in line with the ETO CPP process and with the objective of executing the project to meet the required standard of quality, time and cost. He reaches a high level of customer satisfaction and maximizes the margin.

The Senior Customer Project Manager has a good knowledge of the Gutor UPS solution (XXW, SDC, PXP, etc.) and is the first point of contact related to technical questions raised by the customer. Depending on selected project setup he will be supported by a Customer Project Technical Leader/Manager in front of the customer.

Customer Management:

  • Point of contact for Project and Technical Communication (except Customer Technical Leader/Manager is part of the Project Team) with the customer
  • Involves the customer in decision-making processes and provides regular information on project progress (progress reports)

Responsible for customer inspections (PIM/FAT/Packing Inspection)

  • Identifies and creates additional business opportunities out of the ongoing project
  • Actively gathers information on the customer and the customer’s requirements / targets

Project Execution (Planning, Steering & Controlling):

  • Ensures that Sales initiates the hand over to execution. Participation at Customer Kick Off Meeting and initiates internal project Kick Off Meeting.
  • Handles the planning elements and milestones according Schneider Customer Project Process (ETO CPP) in coordination with the Project Planning, Operation, Engineering (Customer Service teams).
  • Identifies and minimizes non-conformance costs
  • Leads and organizes status meetings for a regular project status review with the project team if required. Close cooperation with the assigned Application Design Engineer.
  • Monitors document submission status in cooperation with documentation teams.
  • Ongoing monitoring of project status, early identification of discrepancies and initiating targeted measures/action
  • Performs project close review (commercial, lessons learnt, best practice)
  • Ensures a proper handover of the project to the Customer Service department

Finance Management:

  • Leads the project within the defined budget
  • Has cost and margin responsibility for the project as defined at project start
  • Initiates invoicing according to project progress and follows up payment status
  • Reviews initial project calculation, highlight and clarify discrepancies
  • Participate at monthly project control reviews
  • Optimizes project profitability
  • Review final project performance

Risk-, Opportunity- and Claim Management:

  • Throughout project life cycle, identifies, assesses and monitor all risk factors and opportunities
  • Assesses the contract in terms of claim-relevant significance
  • Work closely with Legal department for legal advise
  • Devise suitable strategies for risk mitigation (elimination, reduction)
  • Inform customer, management and project team about scope deviations
  • Identifies and mitigates external claims (defines costs and argumentation, prepares claim and negotiates change order) in close collaboration with purchasing and Sales/Tendering
  • Identifies opportunities for additional business (defines costing, prepares offers and negotiates change order) in close collaboration with purchasing and Sales/Tendering)

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Job Requirements

EDUCATION—MINIMUM REQUIRED LEVEL:

Technical Engineering Degree (FH)

EXPERIENCE—MINIMUM REQUIRED:

  • 8 years in the electrical industry
  • 5 years of project management experience, in systems / equipment business
  • Experience in execution of large and complex projects

KNOWLEDGE AND SKILLS —REQUIRED:

  • Strong communication skills (situational adapted, sensitivity, politeness)
  • Project Management skills (Tools, Methods concerning duties and responsibilities, knowledge of economics in project business
  • Fluent in English (written and oral), Optional: German, Russian, Chinese
  • Ability to handle several projects in parallel
  • UPS knowledge
  • Experience in the O&G Industry

KNOWLEDGE AND SKILLS —DESIRED BUT NOT ESSENTIAL:

Education in Business Administration

PERSONAL ATTRIBUTES:

  • Leadership Capabilities, e.g. team development, team motivation, coaching, mentoring
  • Results/Solution Orientation
  • Motivation and Inspiration
  • Customer Focus
  • Decision Making
  • Organizational and Quality orientation
  • Ability to work in an international and multicultural environment
  • Initiative to acquire knowledge and skill to continuously improve job performance

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