Digital Marketing & Operations - Global

Through this mission the caliber will be part of the Global Digital Energy Channel team - who oversees a global partner management program "EcoXpert Program". He/she will be working directly with the Digital Operation Manager and will be involved in the following missions:

• Support the EcoXpert Channel global team by defining, developing and implementing specific partner management processes and tools to support the expansion of the EcoXpert partner program
• Manage social media marketing campaigns and day-to-day activities including newsletter, vidéos, and images for the community.
• Help refine the end to end partner digital journey from partner recruitment to network animation to ensure a strong digital experience and partner satisfaction.
• Support countries in every stages of their digital projects and process implementations.
• Contribute to the reporting and internal communication around this company strategic partner program.

Main tasks:

• Animation of internal community of stakeholders around the EcoXpert program. Strong involvement in the internal communication around the program.
• Definition, deployment and support in the implementation of dedicated Partner Management processes in CRM tools enabling countries to fully managed their EcoXpert partners.
• Administration of partner management digital platforms. This mission includes the constant evaluation of our internal CRM tools and the description of new business requirements to our IT department.
• Direct support of global channel teams and countries to help them deploy all our program dedicated platforms, understand and implement our partner management processes, help with database administration.
• Ad hoc projects around digital marketing such as search engine optimization campaigns for our web sites and demand generation campaigns.
• Provide visibility on program performance through ongoing and ad hoc reporting activities