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Senior Service Engineer - Schneider Electric Systems

Schneider Electric
Cairo, Egypt
Posted 4 years ago
70People have clicked1 open position
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Job Details

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Job Description

  • Ensure complex installation, maintenance and repair on customer installed base. Identify new opportunities while attending customer sites to promote Services growth.
  • Knowledge transfer within Services Field domain with a coordination role of jobholders scopes 3 and 4.
  • Ability to perform installation/commissioning/maintenance& modernize on a basic system within the area of responsibility.
  • Interprets results and communicates an accurate and comprehensive customer report that meets project requirements and customer expectations.
  • Interprets data gathered from engineering via databases, study reports, email and other correspondence/sources.
  • Basic knowledge of customer process and ability to provide improvement to explicit customer needs.
  • Ability to train the customer on equipment operation within area of expertise.
  • Uses troubleshooting methodology & tools for the complex issue: complex system, system inter-dependencies, periodic failure
  • Ability to detect when an issue is beyond the usual failure rate (design or manufacturing issue) and feedback relevant information to quality people.

Job Requirements

Qualifications:

  • BSc. degree in Engineering
  • 7-10 years experience as site service engineer and projects implementation
  • TUV certification is a must
  • Product knowledge: Triconex ESD system

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