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Job Description
Front officer is required for our dental center ( night shift ):
Main job tasks and responsibilities
- Greet patients
- Register new patients and assist patients to complete all necessary forms and documentation
- Verify and update patient information into data system
- Inform patients of dental office procedures and policy
- Move patients through appointments as scheduled
- Answer , manage incoming calls and respond to request for information
- Schedule patient appointments
- Confirm upcoming appointments and recalls according to office protocol
- Fill in cancellations and no-shows
- Dispatch lab work appropriately
- Inform patients of financial treatment plan options
- Collect and receipt payments from patients at time of treatment
- Prepare and mail billing statements
- Maintain a professional reception area
- Safeguard patient privacy and confidentiality
General administration tasks, such as photocopying, scanning, faxing, printing and sorting/filing/sending forms
Job Requirements
- Bachelor degree is a must
- highly presentable
- Perfect conduct of MS office
- Fluency in English and Arabic
- Communication skills and team work
- Customer service skills
