Job Details
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Job Description
Cisco Voice
- Cisco Integrated Management Controller (CIMC)
- Cisco Unified Contact Center (UCCX)
- Finesse
- CUIC (Report)
- QM Recording
- SocialMiner
- iVision
- Call manager (CUCM System version: 11.5.1.15900-18)
- Unity
- Jabber
Cisco Network
- Access switch (WS-C3850-48)
- Core switch (WS-C6509-E)
- Router
- Wireless controller
Job Requirements
- The Employee should has that knowledge to manage and doing maintenance to our Cisco product as mention below.
- Include SLA to cover all technical issues and provide support for technical engineer