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Job Description
Parts Sales / Customer Support Representative - FAMCO - Volvo Commercial Automotive Parts
BAND E
- Responsible of driving incremental Spare Parts sales with current customers and developing new customers within the assigned area through on-site visits, prospecting, quoting/asking for business, successfully closing the sale, and customer follow up, brining value added solutions through relationship building and technical knowledge.
Job Requirements
Minimum Qualifications and Knowledge:
- The ideal candidate for this role should possess a Degree or Diploma or equivalent Technical qualification
Minimum Experience:
- A strong technical knowledge of earthmoving machines, with a minimum of 5 years Parts and/or workshop experience
Job-Specific Skills:
- Demonstrated customer service skills and the ability to develop strong business relationship.
- Strong sales skills including: the ability to sell opportunities, ideas and concepts, strong negotiation and closing skills.
- Commercial attitude and understanding
- Negotiation skills and Business minded
- Able to deal professionally with customer middle and senior management and operators/technicians.
- Skilled at self-planning and time management
- Presentable and able to promote the company
- Strong computer skills including good working knowledge of Microsoft Office.
- Good communicator in English; Arabic an advantage.
- Behavioural Competencies :
- Excellent communication and inter-personal skills.
- Self-motivated and Customer focused nature.
- Must maintain high standard of Ethics and Integrity.