Job Details
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Job Description
Responsibilities:
- Processing new clients' inquiries - Cooperating with incoming clients to determine their needs and advising them on an appropriate destination, modes of transportation, travel dates, costs, and accommodations.
- Following-up - Making sure clients are happy and satisfied with our services from start to finish, ensuring long-term cooperation via excellent customer service and problem resolution skills.
- Facilitating deals/sales - Supporting the process for clients with a professional insight and expertise.
- Developing - Growing professional level via attending various trainings and seminars.
- Networking - Supporting existing and exploring new contacts in order to maintain a stably evolving clients’ database.
- Planning trips - Engage with other agents to find and deliver the best solutions to clients in a designated GDS (Global Distribution System) software.
We offer:
- Good base salary - EGP 3500 - 4500.
- Unmatched, market-leading incentives scheme with no limits.
- Paid Communication and Customer service skills training provided by our team of international Travel Professionals.
- Non-stop ongoing training led by our in-house Travel Gurus.
- Professional and fun work environment.
- Paid time offs, trainings and transportation.
- Extensive Benefits & Bonuses program.
- Guaranteed development.
- Monthly team-building events.
- Participation in global projects for interested professionals.
- Class A* office in Smart Village, Cairo
Job Requirements
- Graduated applicants.
- Working for 3PM till 12AM (US account)
- Advanced/Native level of English (Reading, Writing and Speaking).
- Impeccable Communication and Customer Service skills.
- Advanced level of PC knowledge.
- Hands-on experience with GDS System.
- Prior experience in Travel/Sales industries will be a weighted advantage.
- Self-motivated individual with proven ability to work in a target-based environment and to achieve sales goals and objectives.
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